MSP Team Members (Excluding Directors)

Paul Le Blond

PaulLeBlondWebSiteBlue 000Paul is a senior consultant with director and board level experience in several major UK companies, both in the public and private sectors. Paul has an in-depth understanding of operations at major airports combined with unique expertise of the interactions between air/ rail transport and other surface access systems.

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Professor Norman Shanks FSyI


Professor Norman Shanks, FSyI, is a senior consultant with MSP Solutions Ltd and founder and Principal Partner of NSAI. With over forty years operational, management and consultancy experience in international civil aviation, Norman is a world-renowned expert with a wealth of experience embracing all areas of International, Government, airport and airline security.

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Leon Chasteaunuf



Leon Chasteauneuf is an experienced senior manager and consultant with some 40 years experience in Airport, Health Service and Logistics management.

For 33 years Leon worked for BAA plc where he held a number of senior manager roles in their Airport management, Planning and Project teams.

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Steve Dickens

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Steve is a security professional with extensive experience in the aviation sector.  Accomplished in delivering financial and operational security objectives to enhance public safety and security capabilities, and improve service to the customer.

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Martin Hawley

MartinHawley2 000Martin is a career consultant who specialises in business, operational and organisational issues, in the air transport and more recently defence sectors.

Martin was part of the team advising the lending banks on the Airline Group’s business plan for UK NATS Public Private Partnership.

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Marleen Nuyts

Marleen 000Marleen Nuyts is a ground operations expert with wide experience of management including setting up new organisations and managing change.

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Mike Jackson

MikeJackson 001Mike is a senior consultant with more than 30 years' aviation experience, mostly gained from working with British Airways and the Oneworld Alliance. He has a wide range of airline knowledge, skills and experience, and has been a major influencer in a number of BA’s successful strategies.

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Neil Hougham

NeilHoughamNeil Hougham is a leading authority on air cargo issues, logistics and supply chain management, thanks to his extensive international experience and detailed market knowledge within the sector.

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David Richardson


David was General Manager of International Relations at British Airways plc. until April 2006. He has since worked as Aviation Advisor to the Commonwealth Business Council and Government Affairs Manager at MK Airlines Ltd. He recently worked on the revision of the Hong Kong airline licensing rules for the Hong Kong Air Transport Licensing Authority, and is consulted by the Hong Kong authorities on individual licence applications.


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Graeme Ogilvie


Graeme is a specialist in airline operations.

Graeme has over 45 years’ experience in aviation, of which over 26 years were in a wide variety of management positions at Cathay Pacific Airways and its associated companies.  In these roles he was responsible for flight crew management and operations, regulatory and safety management, and aircraft selection and business development.


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Kelly Handley

kelly handley sKelly Handley is a Human Resources and training specialist offering a wide range of expertise including leadership training, performance management processes, customer service skills training and change management.

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Kevin Harman

kevinharmanphotoeebKevin is an experienced ex. senior BAA manager , now operating as an aviation consultant. MBA qualified, with a wide breadth of expertise in the airport aviation sector and general management gained at Heathrow and Gatwick Airport.

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Alaistair Deacon

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Alaistair joined MSP Solutions as a Principal Technical Consultant in 2014.
Alaistair has extensive experience working with airports, air traffic control, airlines and their suppliers worldwide.  In particular, Alaistair brings together innovation and new technologies with an intimate knowledge of the industry to create new solutions.

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Viki Johnston


Viki is an extremely experienced air cargo consultant who has represented the Department for Transport (UK) as an Air Cargo Security Validator since August 2003 as part of the transition of the Known Consignor process in the UK.

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Mary Winchester

marywinchester 000    Mary is a specialist aviation security consultant who has worked for a number of oreganisations including the UK Department of Transport - Foreign & Commonwealth office. Mary is highly regarded in the aviation security world and is one of only a small number of fully accreditated ICAO Security Training Instructors.

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Eryl Smith

Eryl has more than 25 years’ experience in civil aviation of which over 20 years were in senior management and executive director positions at BAA. There his roles and responsibilities included airport operations, strategy and development planning and delivery leadership for major capital projects. He has extensive experience of terminal and airfield operations, capital planning, sustainable airport development, and preparing information for the UK Public Inquiry process.


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Dr Chrystal Zhang

Dr Zhang

Chrystal has gained her extensive international experience in aviation industry by having taken various senior roles in both public and private sectors in China, the UK and Australia.

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John Williams

JWBlue 001John has extensive commercial airline experience including senior management positions in British Airways and has a detailed knowledge of the commercial and business aspects of the industry.

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Tim Leblond


Tim is an IT consultant, specialising in the strategic implementation of IT infrastructure and prior to leaving British Airways was responsible for the IT infrastructure projects for Heathrow Terminal 5.

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Jon Green

Jon has over 23 years hands on experience in Airline Operations and planning. As a Operations Control  Manager he was instrumental in introducing new technology and working practices into Crew planning, Crew Operations, Aircraft and Maintenance control.

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Gary Gray

gary gray sGary is an experienced management consultant and interim manager providing strategic direction, programme management and organisational development to both commercial and non-profit organisations.

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Ian Dunkerley

ian dunkerley sIan is a qualified accountant and financial specialist. He has gained extensive experience in aviation including a career lasting over 20 years with British Airways and a further 9 years of consultancy practice.

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Derek Done

derec done sDerek is a distinguished transport economist with more than 40 years’ experience of economic research and consultancy in civil aviation, road transport and tourism.

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Michael McDonald

michael mcdonald sMIke is a specialist in business management, brand management, marketing and sales, corporate information and relations, start up projects. Mike’s career with BA included overseas management in the Middle East, the Caribbean and Northern Europe and also senior marketing and operational management in the run up to privatisation.

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Nick Walker

Nick Walker has nearly 40 years professional experience in aircraft maintenance repair and overhaul of which 30 years was spent with British Airways Engineering, where he reached a senior position as business manager responsible for the finance, business development and performance management of the aircraft engineering business. 

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Ray Perry

Ray has well over 40 years professional experience in aircraft maintenance repair and overhaul of which a large part was spent with British Airways Engineering, where he rose to a senior position responsible for the strategic development of the business.

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Tony Westbrook

tony westbrook sFew professionals have had a wider experience of managing major projects than Tony Westbrook.

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Additional information