MSP Team Members (Excluding Directors)

Eryl Smith

Eryl has more than 25 years’ experience in civil aviation of which over 20 years were in senior management and executive director positions at BAA. There his roles and responsibilities included airport operations, strategy and development planning and delivery leadership for major capital projects. He has extensive experience of terminal and airfield operations, capital planning, sustainable airport development, and preparing information for the UK Public Inquiry process.


As MD for the Terminal 5 Project team at Heathrow he was responsible for one of the UK’s largest infrastructure projects, overseeing innovative supplier relationships which enabled the multi-million pound project to be delivered to time, cost and quality. He is also highly experienced in building strong stakeholder relationships across multi-agency/disciplinary teams including government, regulatory, industry and local communities.


At BAA Eryl worked in senior operations and executive management roles at London’s Heathrow and Gatwick airports, culminating in roles as MD Terminal 5 and Heathrow’s Planning and Development Director. He also served as MD Aberdeen airport, the world’s busiest heliport. Outside his aviation experience he acted as Director to the local authorities hosting the major venues for the London 2012 Olympic and Paralympic Games securing skills, employment and legacy benefits for the local communities. He now provides decision support and expert facilitation services to a range of private and public sector clients which has included aspects of UK’s Critical National Transport Infrastructure (CNI).

Eryl trained at BAA in a wide range of corporate and airport managerial positions, Eryl also has a Masters in Transport Planning and Management. He started his airport management career in BAA’s forecasting and statistics department prior to joining a Public Inquiry support team that achieved the successful planning approvals for Gatwick North terminal and Stansted. At the end of his BAA career he was Planning and Development Director for Heathrow, serving as a member of airports Executive management team with specific responsibility for the airport’s £10bn capital development plan and long term sustainable growth plans to achieve the successful integration of Terminal 5, redevelopment plans for the central terminal area and preliminary evaluation of proposals for a 3rd runway at Heathrow.

Eryl gained his terminal operational experience in a succession of roles at Gatwick South terminal, acting as both a duty manager and subsequently as terminal manager overseeing operations and maintaining high levels of passenger service despite passenger throughput far in excess of design standards pending the opening of North Terminal. At Heathrow he was Operations Manager at terminal 1.

As MD at Aberdeen, one of BAA’s regional airports he oversaw a series of important infrastructure projects to expand the terminal building and wider tenant estate including provision of a hotel and renegotiation of major helicopter operators’ site leases at a time of significant growth in the north sea oil industry.

Returning to Heathrow as General Manager T4 Eryl worked closely with British Airways, the principal terminal occupant to deliver ground breaking passenger service infrastructure including the first airline arrivals lounge worldwide as part of the airlines major brand re-launch and delivery of transfer baggage systems to unite BA’s Terminal 1 and 4 operations. Within the terminal he oversaw the redevelopment of the passenger concourses as part of a £4m retail refurbishment that introduced the concept of airport retail now synonymous worldwide with the passenger airport experience.

As General Manager Airside he was responsible for transforming the airport’s airside operations, engineering and security functions, integrating services and streamlining resources whilst working closely with airlines, ground handling operators and ATC to significantly improve airside operating and safety performance. During this period he directed the planning and implementation of BAA’s hold baggage screening response at Heathrow to Lockerbie, which set the benchmark for integrated hold baggage screening worldwide.

As MD for the Terminal 5 Project at Heathrow Eryl led one of UK’s largest infrastructure projects through its design development phase, securing planning approval, and completing cost and quality reviews that secured PLC Board approval for its construction. In his role he oversaw a multi-disciplinary design and construction team which developed ground breaking approaches in supply chain management delivering innovative design and construction solutions that ensured the project’s ultimate delivery to time cost and quality.

In his final role as Heathrow’s Planning and Development Director he was responsible for the airport’s £10bn capital plan creating a balanced portfolio of capital investment to integrate Terminal 5 into Heathrow’s operating infrastructure, development and delivery of the airfield and terminal infrastructure to accommodate the introduction into service of the A380 at Heathrow, development of the masterplan for the redevelopment of the central terminal area and initial assessment of proposals for a 3rd runway at Heathrow. He was also responsible for range of environmental mitigation initiatives and ground transport improvements to support Heathrow’s responsible and sustainable development.

After leaving the BAA Eryl worked for 2 years as Director for the 5 local authorities in east London who hosted the London 2012 Olympic and Paralympic Games. He worked closely with the London 2102 team and other governmental and London agencies both public and private to secure skills development, job opportunities and supply chain contracts for local companies as well as develop a long term legacy agenda for the post Games utilisation of the site and the economic regeneration of the area. Since then he has run a small consultancy specialising in providing decision support and expert facilitation services to public and private clients. Of particular relevance have been studies into securing and safeguarding Critical National Transport Infrastructure both in UK and Canada.

As an associate of MSP Solutions Eryl brings a wealth of experience in managing complex capital intensive operationally driven businesses in both private and public sectors. With excellent communication skills, sound analytical and creative problem solving skills and extensive facilitation experience he is able to command respect across multi-disciplinary teams at all levels. He demonstrates the ability to work independently and produce high quality deliverables to tight deadlines. He counts aviation as a passion and holds a Private pilots licence.

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